Michelle Castellanos

Michelle Castellanos

Assistant Manager

Michelle has a proven track record of delivering exceptional customer service and operational excellence. With over 10 years of experience in customer service, she brings a wealth of knowledge and expertise to her role.

Raised in the very town where our business thrives, Michelle has developed a keen understanding of the importance of attention to detail and delivering premium service. She graduated from Greenwich High School, where she cultivated her strong work ethic and commitment to excellence.

Throughout her career, Michelle has honed her customer service skills, always going the extra mile to exceed expectations and build long-lasting relationships. She is known for her excellent communication skills, problem-solving abilities, and dedication to going above and beyond to meet customer needs. Her friendly and approachable demeanor makes her a trusted point of contact for both customers and team members.

In addition to her extensive customer service experience, Michelle has also played a pivotal role in assisting in the preoperative and postoperative areas. Her attention to detail, organizational prowess, and strong teamwork skills have contributed to the seamless flow of operations and exceptional care provided to patients.

Outside of work, Michelle finds solace in spending quality time with her family, especially her two boys, Leo and Isaac. Whether it's exploring the great outdoors, enjoying a family movie night, or cheering on her boys at their sporting events, she values the precious moments and believes in maintaining a healthy work-life balance.

“Building long-term relationships with patients and witnessing Coastal Eye help with their journey towards better eye health is incredibly fulfilling and one of the reasons I enjoy being in ophthalmology.”

Dylan Criado-McNamara

Dylan Criado-McNamara

Practice Manager

Dylan Criado-McNamara is an accomplished ophthalmic technician with years of invaluable experience in the field. His unwavering dedication to his craft and his passion for providing patients with a comfortable and informative experience make him an exceptional healthcare professional.

Dylan's love for helping others extends beyond the medical field. When he's not working, he enjoys pursuing various hobbies that bring him joy and fulfillment. Dylan is a fitness enthusiast, frequently hitting the gym to maintain a healthy and active lifestyle. He believes that physical well-being is essential for overall happiness.

Additionally, Dylan is an avid cook, finding solace and creativity in the kitchen. Experimenting with different flavors and techniques allows him to unwind and express his culinary talents. Whether it's whipping up a gourmet meal or trying out new recipes, he takes great pleasure in the art of cooking.

Music has always been an integral part of Dylan's life, and he channels his creative energy through playing the guitar. Strumming chords and writing melodies provides him with an outlet for self-expression and relaxation.

Lastly, Dylan enjoys indulging in video games as a way to unwind and immerse himself in different worlds. It allows him to keep his reaction time sharp and his brain engaged with new challenges.

Dylan holds an associate's degree in math and science, which has provided him with a strong foundation to excel in his role as an ophthalmic technician. His academic background, combined with his genuine care for patients, make him an invaluable asset to Coastal Eye.

Meaghan Shakir

Meaghan Shakir

Chief of Operations, Growth, Strategy and Development

Meaghan is a dedicated professional with a multifaceted role at Coastal Eye. Serving as the Practice Executive, Surgical Scrub Technician, and Surgical Counselor, she brings a wealth of knowledge and expertise to the practice. Meaghan's steadfast dedication, combined with her passion for providing exceptional patient care, makes her an invaluable asset to the team.

From the very beginning, Meaghan has been an integral part of Coastal Eye. She joined the practice alongside Dr. Shakir during its inception, and her contributions have been instrumental in its growth and success. As the Surgical Scrub Technician, Meaghan exhibits expertise and precision in the operating room. Her attention to detail and ability to anticipate the needs of the surgical team ensure that procedures are conducted seamlessly and safely.

Beyond her technical skills, Meaghan serves as the Surgical Counselor, providing invaluable guidance and support to patients throughout their surgical journey. She understands that undergoing eye surgery can be a daunting experience, and she works tirelessly to ensure that each patient feels informed, comfortable, and confident in their decision. Meaghan takes the time to listen to patients' concerns, address their questions, and provide them with the necessary information and resources to make informed choices about their treatment options.

Meaghan's belief in the patient experience is unwavering. She serves as a Premium Patient Experience Opinion leader for LensAR and firmly advocates for a patient-centered approach, where individuals are treated with empathy and respect. Her dedication to fostering a warm and welcoming environment ensures that patients feel valued and supported from the moment they step through the doors of Coastal Eye until their successful recovery.

When Meaghan is not devoting her time to work, she nurtures her passion for traveling and adventure. Exploring new cultures and landscapes allows her to broaden her perspective and gain a deeper appreciation for the world around her. Her love for experiencing new things and her innate curiosity make her a lifelong learner, continuously seeking personal growth and development.

In addition to her passion for travel, Meaghan cherishes spending quality time with her adorable golden retriever pup. The bond she shares with her furry companion brings immense joy and companionship to her life.

Meaghan's exceptional work ethic, attention to detail, and commitment to patient care make her an invaluable member of the Coastal Eye team. Her expertise as a surgical scrub technician and surgical counselor, combined with her genuine compassion for patients, sets her apart in the field of eye surgery. Dr. Shakir and the entire practice rely on Meaghan's expertise and trust her implicitly, knowing that she will consistently deliver excellence in every aspect of her multifaceted role.

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